Introduction
At Xappeal® Shoes, Boots, Sandals, Black Lace-Up Boots (“Xappeal,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your“). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our website xappeals.shop (the “Site“) and through any application, software, products and services we offer (collectively, the “Services“).
Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, disclosure and procedures outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or Services.
What Information Do We Collect?
We collect both personal and non-personal information from you when you use our Site or Services. Personal information refers to any information that can uniquely identify you, such as your name, email address, mailing address, phone number, credit card number, purchases from the Site, and activities on the Site. Non-personal information refers to information that does not directly identify you, such as browser information, cookies, pixel tags, device information, demographic information, aggregated information, and clickstream information.
Information You Provide to Us
We collect information you provide directly to us when you:
- Create an account on our Site
- Make a purchase or place an order through our Site
- Sign up for our newsletter or email updates
- Participate in surveys, contests, promotions, or events
- Communicate with us via third-party social media sites
- Submit a review, testimonial or other user-generated content
The types of personal information we may collect include your name, email address, postal address, credit card number, username and password. We also collect other information you choose to provide, such as product preferences and contact preferences.
Information We Collect Automatically
We use cookies, web beacons, pixel tags, and other technologies to automatically collect certain information about your use of our Site and Services. The information we collect may include:
- Browser information (type, language, cookies enabled)
- Device information (type, operating system, screen resolution, mobile network information)
- Usage information (pages visited, searches, clicks, scrolling activity)
- IP address
- Location information
- Dates and times of access
We also work with third-party analytics partners, such as Google Analytics, to collect and analyze information about use of the Site and Services through cookies and similar tools. Our third-party partners may also collect information directly from you, such as your IP address and other unique identifiers.
Information from Other Sources
We may receive additional information about you from other sources and third parties, including demographic information, purchase history, and information to supplement your profile. We protect the privacy of this information according to the practices described in this Privacy Policy.
How Do We Use Your Information?
We use your personal information for the following purposes:
- Provide, maintain and improve the Site and Services
- Complete purchases and orders made through the Site
- Send product, service and promotional information
- Respond to your requests, questions and feedback
- Communicate with you about your account or transactions
- Send administrative information and announcements
- Prevent fraud and abuse of our Site or Services
- Link or combine information we collect from various sources
- Conduct research and analytics to improve our products, services and Site
- Defend, protect, and enforce our legal rights and interests
When Do We Disclose Your Information?
We will not disclose, sell, rent, or share your personal information, except in the following circumstances:
- With third party service providers and partners who assist us in operating the Site and Services, conducting our business, or servicing you.
- To protect and defend our rights, property or legitimate interests, enforce our Terms of Use, prevent fraud, or respond to a legal request.
- To third parties in the event of a merger, acquisition, bankruptcy, or other sale or transfer of some or all of our assets.
- With your consent or at your request and direction.
We do not rent, sell, or share any personal information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Your Choices & Rights
You may access, update, delete, or modify information you have provided to us by logging into your account and updating your account information and preferences. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions in the promotional email itself. Note that we may still send you administrative and service-related communications.
Upon request, we will take reasonable steps to delete your information from our active databases with the exception of information we are required to retain for legal purposes. Deleting your information will affect your ability to access and use our Services.
You also have the right to request details about the personal data we collect and how we process it.
Security of Your Information
We take reasonable administrative, physical and electronic measures designed to safeguard your information from unauthorized access or disclosure. However, no security measures can be 100% effective and we cannot guarantee the complete security of your information.
International Data Transfers
We are a global company and we may store or process information that we collect worldwide. Therefore, we may transfer your personal information to countries other than the country where you reside. These countries may have different data protection standards compared to where you live. We protect the privacy and security of personal data when it is transferred internationally in accordance with applicable laws.
Children’s Privacy
The Services are intended for a general audience and not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 without obtaining parental consent. If you are a parent or guardian of a child under 16 and believe that your child has provided us with personal information, please contact us. If we become aware that a child under 16 has provided us with personal information, we will take reasonable steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new products and features, as we improve our Services, and as laws and regulations change. Any changes will become effective upon posting of the revised Privacy Policy. We encourage you to regularly review the latest version. Continued use of our Site or Services after a revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Xappeal® Shoes, Boots, Sandals, Black Lace-Up Boots
123 Shoe Store St.
Footwear, CA 92101
[email protected]
